American Lifeguard Products Return Policy
We want you to be fully satisfied with your purchase. American Lifeguard Products will gladly accept returns and exchanges within 30 days of the shipment date. Returns within 15 days will not be charged a restocking fee.
Only authorized returns will be accepted. Caller will receive a return authorization number. Please include this number in your box with a copy of your original invoice. Please call 800-445-8721 for a return authorization.
Returned products MUST come with packaging and/or tags, and MUST be in resalable condition. NO RETURNS AFTER 30 DAYS. (Orders for custom merchandise or special orders cannot be cancelled once processed and are not returnable). Please allow 30 days for credit to be processed to your account. All packages must be returned prepaid; we cannot accept C.O.D. deliveries. A restocking fee of up to 25% may apply to some vendor drop ship items.
U.S. Government Health Department requires swimsuits to be tried on over undergarments, otherwise garments cannot be accepted for return.
There are some products that cannot be returned or exchanged. These include Demo's, SUP's, Rescue Boards, Custom Logoed Suits, Grab Bags, Customized Items, and generally items that have to ship freight. If you feel you may need to return an oversized item please call and speak with a customer service rep to verify before ordering.
We will not accept returns on large orders. If you're unsure of an item please call in for a sample before proceeding with your full order.